ABD Office Solutions

Apr
02

Clearing Paper Jams in HP Color LaserJet Enterprise CP4025 Printers

HP Color LaserJet Enterprise CP4025The HP Color LaserJet Enterprise CP4025 Printers is a series of printers that includes HP Color LaserJet CP4025dn, HP Color LaserJet CP4025n, HP Color LaserJet CP4525dn, HP Color LaserJet CP4525xh and HP Color LaserJet CP4525n which uses HP CE260A Black Laser Toner Cartridge as one of its replacement printer cartridge. These are workhorse digital laser printer designed and engineered with advanced printing settings and features that are suited for busy working environment and large workgroups. But similar to other laser printers in the market, no matter how expensive and advanced they are, there is one common problem that you will usually encounter in using this printer and that is clearing paper jams. The HP Color LaserJet Enterprise CP4025 printers, of course, are not an exception to this but as the saying goes; there is always a solution to a problem.

And that’s what we’re going to talk about on this article for today. We will provide you with the right steps and instructions on how to properly clear the paper jams in your HP Color LaserJet Enterprise CP4025 printer without damaging any components while trying to rip the paper out of your component. The following instructions are from HP Support Center and are provided by the manufacturer for the user’s ease of use.

First, there are different types of paper jams and you must identify what jam had occurred download (2)in your printer:

  • Stay Jam – A stay jam occurs when paper stays in a sensor area for longer than expected.
  • Delay Jam – A delay jam occurs when paper does not reach a sensor in the expected amount of time.
  • Fuser Wrap Jam – A fuser wrap jam occurs when the fuser detects the leading edge of the paper, but not the trailing edge.
  • Residual Jam – Residual jams occur when paper is detected in a sensor at power-on or door-close. This type of paper jam can be difficult to detect because often, the jammed paper is not immediately visible.

To clear the paper jams follow these instructions:

  1. Open the right door.
  2. Gently pull the paper out of the pickup area.
  3. If paper is jammed as it enters the bottom of the fuser, gently pull the paper downward to remove it.
  4. If paper is jammed as it enters the output bin, gently pull the paper downward to remove it.
  5. Remove the fuser and check for any jammed paper inside that might not be visible.
  6. Make sure the pick roller cover is closed.
  7. Close the right door.
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